Gift Pass
Frequently Asked Questions
What is a Sodexo Gift Pass?
Sodexo Gift Pass is a pre-paid voucher. The Pass entitles the user to demand from the 'Sodexo Gift Pass Affiliated Outlet' goods or services of a value equivalent to the face value of the Pass.
Where can one use the Sodexo Gift Passes?
A Sodexo Gift Pass can be used to purchase a wide range of products and services from branded and non- branded outlets that are affiliated to Sodexo for accepting the Passes in place of cash payments.
With the Sodexo Gift Passes one can choose and purchase from over 1000 product categories ranging from Apparels & Footwear, Jewelleries & Watches, Electronic Goods, Home Appliances & Consumer Durables, Travel Packages, Books & Music Items, Leather & Luggage items, Restaurants & Fine Dining, etc
What is a Sodexo Gift Pass Affiliated Outlet?
A Gift Pass Affiliated Outlet is any shopping establishment, which is under a contract with Sodexo to honor/accept the Sodexo Gift Passes. Such outlets sell their products or services in exchange of the Sodexo Gift Passes. There are over 11,000 Sodexo Gift Pass affiliated outlets spread across 350 cities.
How to identify a Sodexo Gift Pass Affiliated Outlet?
A Sodexo Gift Pass Affiliated Outlet will display at the payment counters or premises the Sodexo Gift Pass logo in the form of Stickers, Glow-signs or through other display items. One can also go through the “Gift Pass Affiliate Directory” to identify a Sodexo Gift Pass Affiliate Outlet.
Is there any way of knowing the Affiliate Outlet details apart from the Directory?
Yes, one can visit the website www.sodexo.co.in and go to the Affiliate List section for getting access to the all India Affiliate Outlet database.
Is there any validity period for usage of the Sodexo Gift Passes?
Yes, each Sodexo Gift Pass will be having the valid till date mentioned on the front side.
Can the Sodexo Gift Passes be used only by the recipient or can it also be used by his/her family members?
The Sodexo Gift Passes can be used by the recipient as well as by any of his/her family members. Any person possessing the Gift Passes can use the same in any of the affiliated outlets. Hence the recipient needs to be careful with his/her Gift Passes to ensure that the Gift Passes do not get to the hands of any unintended user.
What to do if my Gift Passes are lost/stolen/damaged?
The recipient will be solely responsible for the safekeeping and proper usage of the Sodexo Gift Passes issued to him/her. In the eventuality of loss of the Gift Passes there will be no replacement or compensation.
However, in case of voucher damage, replacement may be possible after proper verification of the damaged vouchers and endorsement by the issuing organization to the satisfaction of the Customer Relation Management team of Sodexo associated with the issuing organization.
Can I recommend any addition to the affiliation outlet list?
Yes, if you specifically want any outlet(s) to be included in the Sodexo affiliated outlet network, you can communicate the same via a mail to ask.in@sodexo.com and we will ensure that we make that particular outlet(s) a part of our network.