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Sodexo launches first bio-medical equipment mobile application in India

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Sodexo launches first bio-medical equipment mobile application in India

December 04, 2020

Kolkata, December 5, 2020

  • Instant access to affordable medical equipment maintenance services is just a click away!
  • Strong pedigree in maintenance of biomedical equipment in the Presidency division of West Bengal since July 2018 sets foundation for retail operations
  • Collaboration with Association of Healthcare Providers (AHPI), Eastern Chapter to make service available to the small and medium healthcare facilities, diagnostic centres, and labs in West Bengal in Phase 

 Sodexo India, today, introduced a path-breaking initiative – Sodexo Healthcare Technology Management (HTM), a mobile-app based service which will provide maintenance services for biomedical equipments and its life cycle management in partnership with AHPI. The service is aimed at offering relief to the overburdened small and medium healthcare facilities, diagnostic centres and laboratories, which are heavily dependent on Original Equipment Manufacturers (OEMs) for asset management services in the absence of a dedicated in-house team of professionals. Sodexo HTM makes available professional technical help at an affordable price within a response time of 24 hours. Launched in phase 1 in West Bengal, the expansion plan includes other regions like Northeast, Orissa, and rest of India by the end of next fiscal year.

“The service is indeed a welcome move for the healthcare industry”, remarked Dr. Saumitra Bharadwaj, President of AHPI (West Bengal chapter). “There is a dire need for a professional medical equipment maintenance service provider that will match the pace and quality along with costs to help the small and medium healthcare facilities run effortlessly while providing the best-in-class services with latest medical equipments to their customers. Sodexo HTM provides them the agility and the competitiveness”.

Speaking at the launch event, Sambit Sahu – Segment Director, Sodexo Healthcare, India stated, “The changing medical technology landscape, improving healthcare delivery and strong competition from the large private sector healthcare providers has led to a rise in patient expectations. With Sodexo HTM, we are providing the leverage to the small hospitals and diagnostics centres with our maintenance services that are real-time, competitive, and world-class, helping them focus on their core jobs. A well-trained team of engineers and a fully equipped lab with 3000+ spares and accessories will ensure impeccable repairs and maintenance of the medical equipments in West Bengal region”.

Backed by nearly two decades of global expertise in managing medical equipment lifecycle, Sodexo India forayed into this field in 2017. Sodexo was awarded the contract for Presidency division of West Bengal state, covering 6 District Hospitals, 8 Healthcare Districts, 10 Medical Colleges & Hospitals and 464 Healthcare Facilities. Today, with a team of 150+ biomedical engineers, Sodexo is overlooking asset tagging, user training, breakdown & preventive maintenance, calibration, installation and relocation of 60,000+ medical equipments for which, the company is ISO 13485: 2016 certified.

About Sodexo HTM: The mobile app is easy to download, register and use. Available for both Android and iPhone users, the app allows you to select the service, add equipment details and schedule the visit at your convenience. You can then complete the transaction by paying through the app, after which the service order is assigned to a bio-medical engineer who visits the site for order fulfillment with live tracking of order status. To download the app, visit https://htm.sodexo.com/

For more details, read the full version here.

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SONAL SHAH

sonal.shah@sodexo.com